We’ve Won National Lexus Dealer for 2017! Dealerrater recently announced their 2017 Dealer of the Year awards at NADA. The awards are determined by an algorithm referred to as PowerScore, which is determined by a dealership’s average Dealerrater star-rating as well as the total number of reviews written about the dealership during the 2016 calendar year and are divided into the following categories: customer service, quality of work, friendliness, pricing, and overall experience. In order to qualify for the awards, new and used dealers must have been reviewed 25 times during 2016 and averaged a minimum of a four out of five-star rating. We are also privileged to win Lexus Dealership for Florida and the 2017 Consumer Satisfaction award.
“Our DealerRater Dealer of the Year Award winners should be proud of this important distinction, which makes it clear to car buyers that their dealership is highly regarded for its customer experience,” said Gary Tucker, CEO of DealerRater. “Customer experience is where today’s deals are won and lost, and DealerRater makes it easy for shoppers to find the experience they are looking for while connecting with the right person at the right dealership.”