Lexus RX Named in Wards 10 Best User Experiences! Earlier this year we reported that the Lexus RX was named in Wards’s “10 Best Interiors” list for 2016, but now Ward’s has named the Lexus RX in their “10 Best User Experiences” list. The knowledgeable editors at Wards spend July and August evaluating the 29 all-new or significantly redesigned finalists during their routine commutes in the Metro Detroit area. Each vehicle was scored based on the following criteria: easy smartphone integration, user-friendly and intuitive controls, advanced intelligent driver assistance technology, and the usage of appealing interior materials as part of the overall user experience
WardsAuto Senior Content Director Drew Winter, explained the judging criteria, “We’re paying close attention to touchscreens, navigation systems and infotainment, and we want to know if voice controls work well and if connecting your smartphone is simple. We’re trying to quantify how easy it is overall to interact with a vehicle. Are controls easy to understand, or do you have to consult the owner’s manual? Are the driver-assistance systems, such as adaptive cruise control and lane-keeping, functioning reliably, and do the interior materials enhance the user experience?” One of the most important features is the quiet comfort that driving the Lexus RX provides, with one editor describing the ride as a “calm connection to an otherwise busy world.”
Features such as trouble-free smartphone pairing; quickly enacted commands; an outstanding color head-up display (easy to see even in bright sunlight); detailed maps and multiple ways to access menus and information, including an ergonomic palm-rest and joystick that is adjustable to the driver’s preference; controlled all-speed radar cruise control; and non-irritating warning cues are what placed the Lexus RX on this list.
“At Lexus, we drive ourselves to make every aspect of owning our cars and SUVs a rewarding experience,” said Jeff Bracken, group vice president and general manager, Lexus. “To have the RX honored as having one of the best overall ‘user experiences’ in the market by the respected editors at WardsAuto means a great deal to our team, who spent countless hours ensuring that every part of the vehicle, inside and out, would delight our customers.”